Terms of Use

  Payment Structure

Our policy is that payment is due on or before the day of the shoot via credit card, corporate check, or online transaction.

Projects exceeding £2500 in total value require a 50% deposit. In the event that net terms are required for your project per your non-negotiable company policy, no image will be released until payment is received in full.

  Mutual Trust

Unless otherwise stated and agreed upon, the client and their employees share a limited image license providing them with promotional usage of the images across all company-operated websites and personal / company managed social media platforms.

  Work Days

Workdays with an excess of 4 hours include a 45-minute lunch break for the team. Additionally, for every increase of 2 hours to the schedule, a 20-minute break will be provided. An 8-hour product will include a 45-minute lunch and two 20-minute breaks. A project in access of 8 hours may be billed an additional £50.00 for every 30-minutes in access of 8 hours.

  Project Termination

In the event you need to cancel or postpone your event with less than 48 hours notice you will be billed a £250.00

cancellation fee.

  Signing NDAs

We respect the privacy of our clients. If your business requires a non-disclosure agreement, please make us aware as soon as possible.

  Final Deliverable

Unless otherwise stated, agreed upon, and compensated for, the final deliverable is a 2048 pixel (long edge) jpeg file at 72 dpi.

Rush Fee

Orders requiring a turnaround time less than 7 working days will incur a rush fee up to £50 per image. Rush-times are subject to availability and project size. The delivery plan can be negotiated prior to the shoot.

  Post delivery changes

Post official delivery of images, additional changes may incur a fee (up to £26.00 per image) and are subject to 10 working days turnaround. i.e. image size, crop, color treatment, etc…This does not include a change of mind.

  Vanity changes

Changes due to personal preferences, (post-delivery) will incur a fee of £30.00 per image and are not subject to 10 working days turnaround. Examples of personal preference include, but are not limited to; additional de-aging, skin and or hair color changes, proportion manipulation, and clothing/makeup changes. The determination of personal preferences is at the retouchers’ discretion.

  Going Along

In the event that we’re asked to perform a task on-site outside of the scope of work for this project, we will provide the service without question and invoice you for the additional service per the fee structure described in this proposal.

  Travel Fees & Accommodation

Unless otherwise stated, agreed upon, and compensated for, HEADSHOTS UNIVERSAL will invoice for the Travel fees and accommodation (where required) after the event.

  After-Sale Services

We believe that your branding is important and uniformity across your brand is a key component of that goal. Our corporate clients have access to our new higher program discount.

Please make HEADSHOTS UNIVERSAL a part of your onboarding process.  


PLEASE FEEL FREE TO CALL US AT 073 7740 8589 ANYTIME

It’s always our goal to make sure that we live up to our promise of providing you with the best in customer service. We pride ourselves in being one of the best headshot photography studios in LONDON and anything less than your complete and total satisfaction would be considered a failure to live up to our own high standards. If you have any questions or concerns, please don’t hesitate to give us a call or email us at [email protected]